Work With Us

The New Zealand Film Festival Trust is a not-for-profit organisation that is only possible with the support of passionate volunteers and a small team of dedicated staff. Our head office is located in Wellington and is complemented by an Auckland team. We also have further support in Christchurch and Dunedin who help make Whānau Mārama: New Zealand International Film Festival a success in our key centres.

This role is responsible for managing and delivering the nationwide ticketing operation for NZIFF 2026 to ensure effective, accurate and efficient sales of tickets and ensure timely and accurate reporting on these activities. This role has supervisory and staff training components.

Required Skills and Experience:

• Extensive experience in ticketing operations essential 
• Extensive experience in financial reconciliation and record keeping 
• Excellent customer service skills 
• Demonstrated conflict resolution and problem-solving skills 
• Experience instructing and supervising others 
• Ability to work under pressure, identify and effectively manage stress in self and others 
• Advanced verbal, written and interpersonal communication skills 
• Advanced time management, organisational and multi-tasking skills with high attention to detail  
• Intermediate skills in Microsoft suite, and project management platforms 
• Experience working in festival or event production and delivery preferred

Term of Contract: This is a fixed-term contract position from 27 April until 11 October 2026 based in Wellington or Auckland (starting date negotiable).

Remuneration: $84,000FTE (pro-rated).

To Apply: Please first review the full job description HERE and send your CV and cover letter to recruitment@nziff.co.nz. Applications close 5.00pm, Tuesday 31 March.

Applicants for this position must have NZ residency or must already hold a valid NZ work visa.